THE ONE STAR GUARANTEE
WE TAKE DURABILITY SERIOUSLY
All materials and labor are covered by our Guarantee. If during normal use, for any reason, at any time, your product comes unstitched, falls apart, wears out or becomes otherwise unusable, we will repair or replace it for free.
If the stitching ever wears through or pulls out, simply send your item back and we will restitch it for you. This is exceedingly rare.
If you are able to wear out our leathers in normal use--first off, congratulations--you have certainly got your money's worth. Secondly, send it in and we will repair or replace your item. This has not happened yet. :)
You must care for your leather! Leather is a natural product that requires occasional maintenance. If you take your wallet scuba diving, don't apply any leather balm or conditioner, and then wonder why the leather dries, cracks and disintegrates... can't help you.